Terms and conditions saoediarabie.com

These Terms and Conditions were last updated on: June 28, 2024.

Who we are.

We are saoediarabie.nl(Saudiabia.nl). Our address is Hambakenwetering 8a, 5231 DC in `s-Hertogenbosch. We are part of Wereldcontact Reizen B.V. and are registered with the Chamber of Commerce under number 30058259.

What do we do?

We provide you with access to our website https://www.saoediarabie.nl (the Website) where you can find inspiration, information and travel can find.

What are you reading here?

These are our Terms and Conditions(Terms and Conditions). We will send you these Terms upon your request free of charge. Our Website also contains our Privacy Policy. Please take the time to read it carefully, it contains important information about how we collect and use your data.

Questions?

If you have any questions about these Terms or the Web Application, please do not hesitate to contact us by emailing info@saoediarabie.nl.

Applicability of General Terms and Conditions

These Terms apply to any Agreement we enter into with you, any Offer and any use of our Website.
We reserve the right to change the Terms at any time. You agree that the latest version of these Terms will always apply.
Agreements that deviate from these Terms and Conditions shall only apply if they have been agreed in writing (any form of written record, including by electronic means) by us.

Saudiarabie.nl is under the name Wereldcontact Reizen B.V. affiliated to the Stichting Garantiefonds Reisgelden.

You can check this at www.sgr.nl. Within the limits of the SGR guarantee scheme(www.sgr.nl/garantieregeling), the trips published in this program are covered by the SGR guarantee. This SGR guarantee means that the consumer will get his prepaid travel money back if the other party cannot fulfill the agreed performance due to financial insolvency. Insofar as the agreement includes transportation and the destination has already been reached, the return trip will be provided.

Additional tour operator terms and conditions

1. Definitions

1.1. Saoediarabie.nl, in 's-Hertogenbosch, acting as tour operator, hereinafter referred to as Saoediarabie.nl.

1.2. Client: The counterparty of Saudiabia.com.

1.3. Service Provider: The carrier, accommodation provider, consultant or provider of other travel services, in the broadest sense of the word, with whom the Customer enters into a contract and who, subject to the terms and conditions applied by him, is responsible for the execution of the contract with the Customer.

2. Execution of agreement

2.1. Saudiabia.com conducts its business as a tour operator.

2.2. The agreement is formed by confirmation by Saoediarabie.nl of the Client's order, but the Client is bound to Saoediarabie.nl and the Service Provider by the order regardless of whether a confirmation is provided. Assignment and confirmation may be oral, written or electronic.

2.3. The Client entering into the contract on behalf of the traveler(s) shall be liable for all obligations arising from the contract(s) entered into pursuant to the contract.

2.4. The Client shall provide to Saudiarabie.nl any information regarding the traveler(s) necessary for the conclusion and execution of the agreement(s) that may affect the execution of the agreement(s).

2.5. The Client must check every booking confirmation sent by Saoediarabie.nl for correctness. If there are discrepancies and / or inaccuracies therein, the Client shall request Saoediarabie.nl immediately to change the booking. Saoediarabie.nl will inform the Client as soon as possible whether Saoediarabie.nl agrees with the requested change(s) and re-confirm.

2.6. Obvious errors or mistakes do not bind Saoediarabie.nl. Saoediarabie.nl can in no case be held responsible for actions, omissions, changes and / or cancellations by the Service Provider or the quality of its services and / or products.

2.7. The prices and/or conditions quoted by or confirmed by Saoediarabie.nl on behalf of the executing Service Provider are based on the rates, conditions, monetary rates, levies and taxes, as they are known to Saoediarabie.nl at the time of the conclusion of the agreement. If these prices and/or conditions are subsequently changed in accordance with the terms and conditions of the responsible Service Provider, or if prices change due to market changes, Saoediarabie.nl is entitled to pass this change on to the Client. The stated travel price applies per traveler, unless expressly stated otherwise.

2.8. Saoediarabie.nl bears no responsibility for photographs, brochures and other informational materials, to the extent published under the responsibility of third parties.

2.9. Saoediarabie.nl reserves the right to adjust prices for services provided without prior approval of the Client.

2.10. Charges are made for services and deliveries of products provided.

3. Changes and cancellations.

3.1. If on the initiative of the Client the agreement relating to (part of) the services is changed or cancelled (including 'no-shows'), the change and/or cancellation costs charged for this by the Service Provider and the costs of Saudi.nl will be charged to the Client.

3.2. If a reservation is cancelled or changed by the Customer, the Customer must immediately return the tickets and vouchers already in his possession to Saoediarabie.nl. The Service Provider decides whether in case of cancellation and / or change, refund of the travel price will take place. Trips cannot be cancelled when confirmed by the client.

3.3. If a Supplier decides to refund (part of) the travel sum, the amount to be refunded will be transferred to the account with which the travel sum was paid. Administrative costs will be deducted from the refundable amount. Invoices already received, pending possible refund, must be paid by the Client in accordance with the payment term.

3.4. Trip cancellations. Tickets that have already been issued cannot be cancelled. Tickets can be changed when enabled by the airline. Tickets must therefore also always be paid at the time of booking.

3.5. Land package. In case you want to cancel the country package of your trip, this can be done up to 35 days before departure for 80% of the total travel sum. Later than 35 days other conditions apply:

Between 35 and 25 days before departure, you can cancel 60% of the total travel price of the country package.
Between 25 and 15 days before departure, you can cancel 30% of the total trip cost.
Less than 15 days before departure, the trip cannot be cancelled.
On holidays, special rules regarding cancellation apply and you must cancel at least 65 days in advance.

4. Payment

4.1. Your trip is confirmed after payment. Payment can be made by bank transfer or payment link. The trip is only confirmed after the deposit is received. You will receive 2 separate invoices, 1 for the flights and 1 for the land package.

4.1.1. For trips planned in the future, a payment schedule is generally applied in accordance with the terms and conditions. This amounts to 35% of the travel sum. The balance of the travel sum must be paid no later than 35 days before departure, unless expressly agreed otherwise. If you have chosen to pay by Credit Card, the full travel sum must be paid 50 days before departure. If you pay by Credit Card, the payment provider may charge you extra costs for this. These are for your own account. Would you like to avoid these charges? Then we offer you the option to pay by bank transfer.

4.1.2. When booking a trip, you must also pay for any airline ticket booked in full in advance. After payment, the ticket will be booked and you will receive the ticket within three working days after Saudi.com has received it from the relevant airline, unless otherwise agreed.

4.2. In case the Client fails to fulfill its payment obligations, Saoediarabie.nl is entitled on behalf of the Service Provider(s) to terminate the agreement(s) with immediate effect after notice of default and after the expiry of the period set in the notice of default.

4.3. If the Client fails to meet its payment obligations in a timely manner, a reminder fee will be charged one week after the reminder, after which, if no payment is made, the collection process will be outsourced. These costs will also be recovered from the Client. If the Client is in default or omission in the (timely) fulfillment of its obligations, all reasonable costs incurred to obtain satisfaction of judicial and extrajudicial costs shall be borne by the Client. In any case, the Client shall owe collection costs in the event of a monetary claim. The collection costs will be calculated in accordance with the collection rate as advised by the Dutch Bar Association in collection cases, or advised in accordance with Rapport Voorwerk II. If Saoediarabie.nl has incurred higher costs, which were reasonably necessary, they are also eligible for reimbursement.

4.4. Saoediarabie.nl is free to set off amounts owed by the Client against balances of the Client.

4.5. In case the Traveler does not use the services made on behalf of the Client, the Client shall nevertheless owe the entire travel price to Saudiabia.com. In case of cancellation, Article 3 shall apply.

4.6. The payment of a collective invoice, if any, can never be held up by a dispute over one of the invoices. Therefore, such payment cannot be suspended by the Client.

4.7. Changes and adjustments in regulations leading to changes in taxes, duties, etc. will be charged in full to the Client, even if retroactive.

4.8. If the invoice is not paid by the Client, but by a third party, the Client does remain liable for payment. Also, the third party must agree in writing to the payment of the invoice and thereby automatically agree to the said payment terms of Saoediarabie.nl.

4.9. Saoediarabie.nl is authorized to suspend the fulfillment of the obligations under the Agreement or to dissolve the Agreement, if:

Client fails to fulfill or fails to fully fulfill its obligations under the Agreement;
After the conclusion of the Agreement Saoediarabie.nl on the basis of circumstances coming to its knowledge has good reason to fear that the Client will not fulfill the obligations under the Agreement. In case there is good reason to fear that the Client will only partially or improperly fulfill its obligations, suspension is only allowed to the extent that the shortcoming justifies it;
Client was requested to provide security for the fulfillment of its obligations under the Agreement at the conclusion of the Agreement and this security is not provided or is insufficient.

4.10. Furthermore, Saoediarabie.nl is authorized to dissolve the Agreement (or have it dissolved) if circumstances arise of such a nature that fulfillment of the Agreement is no longer possible, to standards of reasonableness and fairness can no longer be required, or if other circumstances arise of such a nature that the unaltered maintenance of the Agreement can not reasonably be expected of Saoediarabie.nl.

4.11. If the Agreement is dissolved, the claims of Saoediarabie.nl against the Client shall be immediately due and payable. If Saoediarabie.nl suspends the fulfillment of its obligations, it retains its claims under the law and Agreement. Saoediarabie.nl always retains the right to claim damages.

5. Liability

5.1. The Service Provider is responsible, subject to its terms and conditions, of the service(s) to be performed by it. Saoediarabie.nl is not liable for acts and/or omissions of the Service Provider(s) concerned, nor for the accuracy of the information provided by such Service Provider(s).

5.2. Damage which, in the opinion of the Client, is due to intent or gross negligence of Saoediarabie.nl, must be reported to Saoediarabie.nl in writing as soon as possible, but in any event within thirty days of its occurrence. The notice of default in this regard must contain as detailed a description as possible of the failure, so that Saoediarabie.nl is able to respond adequately. Damage that is not brought to the attention of Saoediarabie.nl within that period, will not be eligible for compensation.

5.3. Insofar as there is damage as mentioned in 5.2., the liability shall be limited to a maximum of the amount charged by Saudiarabie.nl for the traveler(s) in question for that trip and paid by the Client, at least to that part of the order, to which the liability relates.

5.4. Saoediarabie.nl is never liable for indirect damages, including consequential damages, lost profits, lost savings and damage due to business stagnation.

6. Travel documents

6.1. The Client must ensure that the traveler is in possession of the necessary travel documents, such as a valid passport and the required visas and vaccinations, upon departure.

6.2. Saudiarabie.com can provide information regarding visa and vaccination requirements upon request, but can never be held responsible for completeness and/or accuracy of this information and any damages resulting from it.

6.3. Saudiabia.com accepts no liability for the loss of travel documents.

7. Disputes

7.1. The agreements between Saoediarabie.nl and the Client are governed by Dutch law.

7.2. Disputes between the parties will be settled by the competent Dutch court.

These Terms and Conditions are filed with the Chamber of Commerce in 's-Hertogenbosch. KVK number 30058259.